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Post by moonskald on Oct 13, 2014 13:23:03 GMT -8
I am a long time fan of the band having discovered them at Glasto in early 90's. I bought all their tapes and cds, t shirts, etc etc and managed to gain access to the (now deleted?) fpt site. I was thrilled to be able to purchase good quality downloads of their recent shows and indeed have been doing so - the moment they are posted.
However, I bought this show earlier this year and there was a delay in getting the downloads. No big deal I thought, I know the guys and they care about their fans. Eventually I think it was Brandi who posted/emailed apologies for the delays (busy people!!) and said as compensation buyers could have 2 downloads free.
Now I think I have everything here already. But when I downloaded Pordenone for some reason track 3 did not download or was corrupted. I don't have it. I have the rest of the show (AWESOME!) and so I emailed the ozrics. No reply. I emailed again - no reply. I emailed over twenty times since June to end of September with no response.
So eventually I am posting to the boards. I only want track 3 to complete the show. I am not moaning about customer services and lack of communication. I understand that things get lost, one machine might not link to another and data is lost. PLEASE PLEASE PLEASE can I have track three posted again or a refund for the show?
If this is the wrong place for a request - I am sorry but someone must know someone who can pass this post on! Go on keep an old Ozric fan happy..... Thanks and peace! A
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Post by MistyDewyDawn on Oct 14, 2014 10:39:26 GMT -8
Hi Moonskald, welcome to the forum... I am sure Ozrics are capable of replying themselves but I think the band are under some personal pressures right now as Ed's father sadly passed away quite recently and they are holding the UK (and Belgian Holland gigs together) I am sure when they get a chance they will sort your missing tune out, hang in there !
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